Hiring In Healthcare - Connections to Patient Experience
Employee turnover is expensive. In addition to costs of sourcing candidates, interviewing, training, etc., turnover causes a disruptive ripple in our practices. This ripple impacts the team, vendors, and, most notably, the patient experience. We can foresee the looming departure much earlier than most realize - sometimes as early as the interview - regularly during the first days of employment.
Employees often make their initial decision to leave an organization (in 1-2 years time) before they have completed their first week.
To reduce turnover we need to evaluate hiring practices and their impact on the patient experience. What if we re-imagine hiring from a different perspective? In this session Nora shares stories, insights, tips and trends to do just that – and your attendees leave equipped with new insights, and action items to enhance their own systems to outpace the competition when it comes to finding…and retaining…top talent.
To discuss bringing this hiring and retention keynote into your medical group practice, healthcare organization, or practice management association contact us today!