Since stepping into the world of human resources more than two decades ago, Nora A Burns, SPHR has interviewed and on-boarded thousands of candidates and new hires for positions ranging from file clerk to executive vice president. Along the way, she decided to study and evaluate the hiring process from a different perspective, by participating in job interviews across the country. She did this not in her usual role of interviewer or hiring consultant, but as a candidate for administrative, supervisory and managerial roles.

As The Undercover Candidate™, Nora has participated in over a hundred interviews to gain insight into the hiring process from the candidate’s perspective. Professional curiosity then took her a step further as she recognizes that effective hiring is only the first step toward building a great workforce, Phase two of her research involved spending a year working “undercover” for a variety of large, well-known organizations as a customer-facing employee in entry-level positions. 

Nora shares insights learned through speaking engagements while continuing to experience and oversee interviews and on-boarding processes of client organizations who looks to HR-Undercover, LLC to “mystery shop” their employee experience. Nora is passionate about helping associations and corporations hire and develop top talent to advance their overall mission and strategy. Her engaging, no-nonsense style and sense of humor has captivated retreat, workshop and conference audiences across North America. She tailors every keynote, workshop and session to her client’s specific needs. 

A strong believer in community involvement, Nora is an active volunteer with Habitat for Humanity, Big Brothers/Big Sisters, and The Gathering Place.  Originally from the Midwest, she lives in Denver, CO with her exceptionally cute labradoodle, Bella.

Nora has worked with a variety of organizations including government, associations, small business and Fortune 500 companies including: